In early 2025, a delivery supervisor in Dubai discovered that his wages had been delayed for over two months. After failing to resolve the issue directly with his employer, he approached the Ministry of Human Resources and Emiratisation (MOHRE) to lodge a labor complaint in Dubai. His case highlights the value of understanding the UAE labor complaint process to safeguard one’s employment rights.
If you’re facing a workplace dispute, consult our experienced attorneys for personalized guidance. Click the WhatsApp icon below.
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What Is a Labor Complaint in Dubai?
Employees working in the private sector in Dubai have the right to raise a labour complaint UAE if their rights under Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations are violated.
This includes issues such as unpaid salaries, unfair dismissal, denial of gratuity, or breach of employment terms.
The UAE Labor Rights Complaint Process
The labor complaint in Dubai process is designed to be efficient, starting with mediation through MOHRE and escalating to the Dubai Labour Court if needed. The steps include:
- Direct Resolution: Attempt to solve the issue directly with the employer.
- File a Complaint via MOHRE:
- Online click here.
- Through the MOHRE mobile app
- By calling 800 84 (official UAE labour complaint number)
- At a Tasheel service center
- MOHRE Mediation: MOHRE attempts to resolve the issue within 14 working days.
- Escalation: If no resolution is reached, MOHRE refers the case to Dubai Labour Court.
How to File a Labour Complaint in Dubai
Filing a labor complaint UAE requires organization and proper documentation. Below is a detailed guide to ensure you’re fully prepared.
1. Documents to Prepare:
You should prepare these documents:
- Employment contract
- Emirates ID and passport copy
- Salary slips or bank records
- Email/chat records with the employer
2. Filing Channels:
As the details in the table below:
| Method | Details |
|---|---|
| MOHRE Website | Submit a complaint by clicking here. |
| MOHRE App | Available on iOS and Android |
| Call Centre | Dial 800 84 for assistance |
| Tasheel Centres | In-person filing and support |
After submission, you’ll receive a labour complaint number to track your case status.
Common Types of Labour Complaints
Workplace grievances vary in nature, but the most common labour complaints in UAE include:
- Unpaid or delayed wages.
- Unlawful termination.
- Gratuity disputes.
- Refusal to issue experience certificate.
- Non-payment of overtime.
- Poor working or living conditions (for workers under accommodation)
What If the Complaint Is Not Resolved?
If mediation by MOHRE does not lead to resolution:
- MOHRE issues a referral letter.
- You submit a claim at the Dubai Labour Court.
- Your case proceeds through formal legal hearings.
This is the formal labor court complaint phase, where the judiciary will issue binding decisions.
How to File a Labour Case in Court
If you reach the labor court complaint stage, here’s how to proceed:
- Obtain a referral letter from MOHRE.
- File your case at the Dubai Labour Court.
- Submit evidence and attend scheduled hearings.
- Receive a verdict – this may include compensation or reinstatemen.
For expert legal support, please contact our office by clicking the WhatsApp button located at the bottom of the screen.
FAQ
Filing a labor complaint in Dubai is a protected right for employees facing violations of the UAE Labour Law. Whether you are dealing with salary delays, wrongful termination, or contract issues, understanding the UAE labor rights complaint process is essential to securing justice. MOHRE provides an efficient system to address such grievances, with the option of court escalation when needed.
If you need assistance filing a labour complaint or legal representation in court, click the WhatsApp button at the bottom of the screen to consult with our experienced lawyers in Dubai.
Read More about the wrongful Termination Case in the UAE, and the Compensation for Termination of Employment UAE.
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Senior Legal Consultant with extensive experience in providing specialized legal advice in various fields within the United Arab Emirates. He specializes in commercial, criminal and personal status law cases, and works on representing individuals and companies in complex cases and legal disputes.